Jet's recent travails on its Air Sahara takeover only remind me of their earlier misses. Seems to be a classic case of being used to getting things done their own way, by ways that were certainly not transparent.
How they imagines the slots issue will not hold up things is umimaginable. Or even worse, they probably got into the deal precisely for those 'assets', hoping to milk the monopoly it would have given them at Delhi and Mumbai. But guess what, this might make them finally wake up and smell the coffee!
While you have to admit, once at the airport, they were better than everyone by a huge margin. But all that seems to be under strain now. Like the fact that their online ticketing, or booking process came in later than most, and sucked, when it came to the most important aspect. Value buying.
Similarly, woe betide you if you need to cancel a ticket booked online. besides the frightful charge, you also need to go to their office to do it. Even Indian Railways does better, making transfers back online now.
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